FREQUENTLY ASKED QUESTIONS
Welcome to the FAQ page of www.clothbasketgo.com! Here are some frequently asked questions and their answers to help you better understand our products and services. If you have other questions, please feel free to contact us.

  1. How do I place an order?
    You can browse our website, select the folding cloth dirty laundry basket you want, click the “Add to Cart” button, and then go to the checkout page and follow the instructions to complete the payment.
  2. What are the payment methods?
    We accept a variety of payment methods, including:
    ● Credit card (Visa, MasterCard, American Express, etc.)
    ● Debit card
    ● PayPal
    ● Other online payment methods
    Please choose the payment method that is convenient for you during checkout.
  3. How long will the order take to ship?
    All confirmed orders will be processed and shipped within 3 business days. Depending on your location, the shipping time may vary. We will provide you with tracking information via email so that you can always know the shipping status of the goods.
  4. How do I track my order?
    You will receive an email with the shipping tracking number and link after your order is shipped. You can visit the shipping company’s website through this link to keep track of your package status.
  5. How do I return or exchange my product?
    If you wish to return or exchange your product after receiving it, please contact our customer service team within 14 days by emailing solarus@clothbasketgo.com. Please ensure that the product is unused and fully packaged. Please refer to the corresponding page of our website for detailed return and exchange policies.
  6. How do I contact customer service?
    If you have any questions or suggestions, please contact us through the following methods:
    ●Email: solarus@clothbasketgo.com
    We will get back to you as soon as possible and provide you with assistance.
  7. What is the quality guarantee of the product?
    We are committed to providing high-quality products. All folding fabric dirty clothes baskets are strictly inspected to ensure that they meet our quality standards. If the product you receive is defective or damaged in any way, please contact us immediately and we will do our best to solve the problem for you.
  8. Can the product be customized?
    At present, the folding fabric dirty clothes baskets we provide are standard styles and do not support personalized customization options for the time being. In the future, if customized services are available, we will update them on the website.

Thank you for visiting www.clothbasketgo.com! If you have any further questions, please feel free to contact us. We look forward to providing you with a great shopping experience!